Legal Documents
Creating an account or using any service on Khelobaji means you have accepted these terms and conditions. We recommend reading through everything before you get started. We've written it all in plain, straightforward language so there's nothing to puzzle over.
This platform is strictly for users aged 18 and above. Use by minors is completely prohibited. Khelobaji is committed to responsible gaming and acts accordingly.
Khelobaji is an online betting and gaming platform operating under an international license. These terms and conditions apply in full to the Khelobaji website, mobile app, and all of its services.
These terms and conditions take effect automatically whenever you create an account, log in, or use any service on Khelobaji. It is in your own interest to read them in full before registering.
Khelobaji reserves the right to update these terms and conditions at any time. When changes are made, a notice will be posted on the website and the effective date will be updated. Continued use of the platform after any changes constitutes acceptance of the revised terms.
These terms and conditions are available in both Bengali and English. In the event of any discrepancy in interpretation, the English version shall prevail. The Bengali version is written in the most natural and accessible language possible.
You must be 18 years of age or older to create an account on Khelobaji. This is not just a rule — protecting minors from gambling is an ethical responsibility we take seriously. Khelobaji reserves the right to request proof of age at any time.
Each person may register only one account. If multiple accounts are found under the same individual, Khelobaji reserves the right to close all of them and forfeit any balances. Keep your password and login credentials strictly confidential — you are responsible for any consequences of sharing them.
All information provided when creating your account — name, date of birth, mobile number, and email — must be accurate. Incorrect details can delay withdrawals and complicate account verification. Contact the support team if you need to update any information.
The minimum deposit at Khelobaji is ৳ 100 and the minimum withdrawal is ৳ 500. Instant deposits are available via bKash, Nagad, and Rocket. Withdrawals are typically processed within 30 minutes to 24 hours, though peak periods may take a little longer.
Account verification (KYC) must be completed before you can make a withdrawal. Where possible, withdraw using the same method you used to deposit — this speeds up the process. The daily withdrawal limit is ৳5,00,000. If you need to withdraw more, contact support in advance.
If your payment is delayed or stuck for any reason, first check your bank or mobile wallet. If the issue persists, contact support with your transaction ID — most cases are resolved within 3 business days.
Deposits from third-party accounts are not permitted. Withdrawals must always be made to an account in your own name. Khelobaji reserves the right to freeze funds if this rule is violated.
Once a bet is confirmed, it cannot be changed or cancelled — unless the cash-out feature is available. Always verify all details before placing a bet: match name, team names, market type, and stake amount.
Odds on Khelobaji can change at any time. The odds displayed at the moment your bet is confirmed are final — any subsequent increase in odds will not apply to your bet. Cash-out values also update in real time.
If a match is cancelled or postponed, Khelobaji will refund the stake or void the bet in accordance with our policy. Each sport has its own specific rules, which can be found in the relevant section. During live betting, odds change very quickly, so late bets may not always be accepted.
If incorrect odds are displayed due to a technical error or data feed fault and bets are placed at those odds, Khelobaji reserves the right to void or adjust those bets. This is an unusual circumstance but can occasionally occur.
The maximum payout per bet is ৳ 50,00,000. For winnings above this amount, Khelobaji processes payment through a special procedure — contact support for details.
Khelobaji offers a variety of bonuses — welcome bonuses, reload bonuses, cashback, and free spins. Each bonus carries its own wagering requirements, which are clearly stated on the promotions page before you claim.
Wagering means you must place a specified amount of bets before you can withdraw a bonus or any winnings from it. For example, a ৳500 bonus with a 10x wagering requirement means you need to wager ৳5,000 before withdrawing. Not all games contribute equally toward wagering requirements — slots contribute more, Live Casino contributes less.
Bonus validity periods typically range from 7 to 30 days — check the specific bonus page for the exact expiry date. Once a bonus expires, any unused bonus funds and winnings generated from them will be forfeited. The same rules apply to free spins.
Khelobaji detects attempts to exploit bonuses by using multiple accounts — commonly known as bonus abuse. In such cases, Khelobaji reserves the right to forfeit the bonus and all winnings derived from it.
Khelobaji operates as an honest and transparent platform. Certain activities are strictly prohibited, and any violation will result in account closure.
If any of the above activities are detected, Khelobaji reserves the right to close the account and forfeit the balance without prior notice. Law enforcement authorities may be notified if necessary.
Khelobaji collects your personal information — including your name, contact details, payment history, and betting activity. This data is used solely for service delivery, identity verification, fraud prevention, and compliance with legal obligations.
Khelobaji does not sell your personal data to third parties. However, we may be legally required to share information with authorities upon a valid request. Limited data may be shared with trusted partners who support platform security and technical operations, and those partners are bound by confidentiality agreements.
For more details, visit our Privacy Policy Read the page. It explains what information is collected, how it is used, and what your rights are.
You can close your account at any time by emailing support or reaching out via live chat. Make sure to withdraw your available balance before closing your account.
Khelobaji also reserves the right to temporarily or permanently close an account under certain circumstances — including rule violations, suspected fraud, or legal reasons. In the case of a temporary suspension, you can contact support to work toward a resolution.
As part of our Responsible Gaming tools, you can request a temporary account suspension (cooling-off or self-exclusion) at any time. For more details on this feature, Responsible Gaming on the page.
If you have a complaint, contact Khelobaji's support team directly first — via live chat or email. Most issues are resolved within 24–48 hours.
When submitting a complaint, include as much detail as possible — transaction ID, date, amount, and screenshots. This helps resolve issues faster. If the support team is unable to resolve your concern, it will be escalated to management level.
In any dispute relating to betting outcomes, official match data takes precedence. Khelobaji's decisions are considered final, though a fair process is always followed.
Khelobaji reserves the right to update or amend these terms and conditions, in part or in full, at any time. Members will be notified of significant changes via email or on-site notification. The "Last Updated" date at the top of the page makes it easy to see when changes were last made.
If you have any questions about these terms and conditions, please contact us: support@khelobaji.best — We reply in Bengali.
Khelobaji operates under an international gaming licence. Licence details and regulatory information are available from our support team.
Why is Khelobaji Trustworthy?
Following the terms and conditions isn't just a formality — Khelobaji backs every rule with real action.
FAQ
You know the terms — now get started
You know the rules — all that's left is to open an account and kick things off with a welcome bonus. Khelobaji is with you every step of the way.